Priced by device count, not by drama.
Unlimited remote support on every package. What changes between them is how many devices are covered and how on-site time is billed.
$250 /month
5 devices — 3 POS, 2 computers
- Unlimited remote support
- On-site at $150/hour
- Network and device monitoring
- Best for a single small site
$500 /month
8 devices — 5 POS, 3 computers
- Unlimited remote support
- On-site at $150/hour
- Network and device monitoring
- Best for a busy single site or a small second location
$750 /month
12+ devices — 6+ POS, 6 computers
- Unlimited remote support
- 3 on-site hours included every month
- Additional on-site at $100/hour — the lower rate
- Best for multi-site and higher-density operations
Custom packages are available beyond Package C, including access to augmented CTOs and CIOs for organizations that need senior technology leadership without a full-time hire.
Compare
| Package A | Package B | Package C | |
|---|---|---|---|
| Monthly | $250 | $500 | $750 |
| Devices covered | 5 | 8 | 12+ |
| POS terminals | 3 | 5 | 6+ |
| Computers | 2 | 3 | 6 |
| Remote support | Unlimited | Unlimited | Unlimited |
| On-site included | None | None | 3 hours / month |
| On-site rate | $150/hr | $150/hr | $100/hr |
What is covered
Full IT support
Managed services through to digital transformation — the day-to-day break-fix and the longer project work handled by the same team.
Internet
Troubleshooting, speed optimization and bill analysis against 43+ carrier contracts — most sites are overpaying and have never been re-quoted.
Networking
Network design, security and IoT systems, built so a card-present business stays up when one link does not.
Phone systems (VoIP)
Call monitoring, recorded conversations, faxing, video conferencing and secure messaging across 8 leading providers.
Security cameras
Advanced camera systems and monitoring, covering physical security alongside the network kind.
Wire management & cleanup
Cable organization and removal of outdated cabling. Unglamorous, and the single most common cause of intermittent faults nobody can reproduce.
Why it sits with your payments
One number when the register is down
When a terminal stops taking cards, the question "is this the POS, the network, or the processor?" usually costs an hour and three phone calls. Payco owns all three, so the first call is the last one.
The site is checked before hardware ships
Cabling, connectivity and power are verified as part of POS deployment rather than discovered on install day — a gate, not a hope.
Common questions
How much does managed IT cost?
Package A is $250 per month for 5 devices (3 POS and 2 computers). Package B is $500 per month for 8 devices (5 POS and 3 computers). Package C is $750 per month for 12 or more devices (6 or more POS and 6 computers) and includes 3 on-site hours each month.
What does on-site support cost?
On-site support is $150 per hour on Packages A and B. Package C includes 3 on-site hours each month, and additional on-site hours are billed at the lower rate of $100 per hour.
Is remote support limited?
No. Unlimited remote support is included on every package.
How large is Payco's technician network?
Payco works with 5,000+ IT professionals across the United States, which is what makes same-region on-site response possible rather than a promise that depends on one city.
Can I get a custom package?
Yes. Custom packages are available for larger or multi-site footprints, including access to augmented CTOs and CIOs for organizations that need senior technology leadership without a full-time hire.
Do I have to process payments with Payco?
No. IT Solutions stands alone. It is simply more effective when the same team can see the POS, the network and the processing side of an outage.
Stop triaging your own outages.
Tell us how many POS terminals and computers you run and we will tell you which package fits — or that you do not need one yet.
Get an IT quotePackage pricing is per month and covers the stated device counts. On-site support is $150/hour on Packages A and B; Package C includes 3 on-site hours per month with additional hours at $100/hour. Custom packages are quoted individually. Sales 1-888-908-2638 · 24/7 support 1-424-230-7212 · Support@mypayco.com · 520 East Wilson Avenue Suite 210, Glendale, California 91206.