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Leisure
Golf course payments, where the member account is the real point of sale
A member does not pay at the counter. They sign, keep playing, eat lunch, buy a sleeve of balls and settle it all at month end, and every till on the property has to know that.
One player, four tills, one bill
The pro shop, the grill, the cart barn and the tee sheet are separate points of sale and a single member statement.
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Member dues are recurring, and lapsing one is expensive
Dues bill on schedule against stored credentials with automatic card updates, because a member whose payment quietly failed is a membership conversation nobody wants to have twice.
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A member charge account spans the property
Signing at the grill, the pro shop and the cart barn posts to one member ledger that settles once, which is the difference between a club and a collection of shops.
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The tee sheet is a payment surface
Prepaid and guaranteed tee times take payment or a card guarantee at booking, which is the only thing that meaningfully reduces no-shows on a weekend morning.
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Retail and food are different inventories, one ledger
The pro shop and the kitchen keep their own stock and their own margins while settling into one set of books, so a slow retail month is visible as itself rather than buried.
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An outing is billed to an organiser, not to forty players
Group events bill to one master account with individual extras kept separate, so the organiser settles the event and a player still buys their own glove.
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Seasonality is the underwriting conversation
A course in a cold climate does most of its year in a short window, and the processing limit is set against that window rather than against a twelve-month average.
What to ask before a club changes systems
Questions from the general manager chair.
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Ask whether all four tills post to one member ledger
If the grill and the pro shop settle separately, the club is going to hand-merge statements every month forever.
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Ask what happens when dues fail on a long-standing member
The answer should be a quiet task for the office, not an automated suspension of somebody who has been a member for twenty years.
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Ask how a guest of a member is charged
Guest play is a common gap: it belongs on the member ledger or on the guest own card, and a system with no answer will produce both.
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Ask how an outing settles
One organiser, one invoice, individual extras separate. Anything else turns into forty small arguments.
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Ask whether the limit fits your season, not your year
A limit sized on an annual average will hold funds in the exact weeks the course earns its year.
Questions club managers ask
Direct answers about the member experience and the back office.
Can members sign at the grill and settle at month end?
Yes. Charges from every point on the property post to one member ledger that settles once a month.
How do we reduce weekend no-shows?
By taking payment or a card guarantee at booking on the tee sheet. It is the only change that reliably moves the number.
What happens if a member dues payment fails?
The stored credential is refreshed automatically where possible, and a genuine failure raises a task for the office rather than an automatic suspension.
How is a tournament outing billed?
To one organiser account, with individual player purchases kept on their own tabs.
Will our limit survive the summer?
It is set against your season rather than a twelve-month average, and we ask for your peak months before boarding.
Two tools before the next season opens
Both are open access and neither needs tee-sheet data.
Check what fits your business
The questionnaire asks a course the boarding questions — tee times, annual memberships billed on a schedule, the pro shop, and the halfway house, all on one account. Four points of sale with four different ticket profiles is a specific boarding conversation and this is it in advance.
Statement audit
The statement audit reads an existing statement and separates the membership billing from the daily green fees and the shop. Courses usually find the recurring side priced on retail assumptions.
Talk to somebody who has run a club account
Tell us about the course and how to reach you.
Thank you. We will book a short call and bring the member ledger question into it.
We will implement whatever is right for you — including keeping what you have.
Last updated: 2026-08-17